Free shipping on orders over $80 | Free local shipping or delivery in select areas of Tucson, AZ for orders over $60
Return Policy
1. Overview
At Tucson's Two Sons L.L.C., we are committed to providing you with the highest quality products. Due to the nature of our products, we are unable to accept returns. However, if you are unsatisfied with your purchase or encounter any issues, please contact us, and we will do our best to resolve your concerns.
2. Non-Returnable Items
Due to health and safety regulations, all food items, including our jerky products, are non-returnable and non-refundable once shipped.
3. Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 7 days of receiving your order. Provide your order number, a description of the issue, and, if possible, photos of the damaged or defective product. We will review your request and, if approved, we will send a replacement or issue a refund.
4. Incorrect Orders
If you receive an incorrect order, please contact us within 7 days of receiving your order. Provide your order number and details of the incorrect item received. We will arrange for the correct item to be sent to you at no additional cost once verified if a mistake was made on our end.
5. Contact Information
For any concerns or issues regarding your order, please contact our customer service team at tucsons2sons@gmail.com We are here to help and ensure you have a positive experience with Tucson's Two Sons L.L.C.
6. Resolution Time
We strive to resolve all issues as quickly as possible. Most inquiries will be addressed within 1-2 business days.
7. Changes to This Policy
Tucson's Two Sons L.L.C. reserves the right to update or modify this Return Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this Return Policy periodically.
Contact Us
If you have any questions about this Return Policy, please contact us at tucsons2sons@gmail.com